I've been back for a week....feeling much better. (Thanks so much to those of you who have sent your good wishes and offered to help!!! <3 ) But I had four weeks of backlog to wade through...not to mention client files to prepare, contracts to finalize, prints to order, albums to design...you get the idea. Well, everything is taking WAY too long to do, because nothing is where it needs to be. So, as much as I hate it, I am taking the next four days to do nothing but reorganize. I won't be answering the phone and replying to email very briefly. If I dont' do this, I may not get anything done....things that should take 5 minutes to do are taking 45 minutes to do. I can't function folks, and my customer service is suffering BIG TIME, even though I am trying desperately to catch up. So - in an effort to vastly improve service- I will be unreachable for the most part until Tuesday. I hope to emerge on the other side a lean-mean photographing machine.
To those waiting on me - I am aware. I haven't slept well because I lay there thinking, "They don't have their pictures yet. I need to do that slideshow. I haven't uploaded the galleries. They should have their album design already. How am I going to make this up to them?" It's all I think about. But being hurt really set me back more than I ever anticipated. Now that I'm on the mend, I want to work as smartly and efficiently as possible. So, once again, I ask for patience as I get it all together.
Please don't think I've forgotten you.....I haven't. I think this is the best thing to get me back on track.
If you must reach me....leave a message on voicemail and email me. I should check at least one daily.
Thanks to you all!!
Things Are Going Too Slowly...I'll fix it! February 05th, 2009 . Weddings
I've been back for a week....feeling much better. (Thanks so much to those of you who have sent your good wishes and offered to help!!! <3 ) But I had four weeks of backlog to wade through...not to mention client files to prepare, contracts to finalize, prints to order, albums to design...you get the idea. Well, everything is taking WAY too long to do, because nothing is where it needs to be. So, as much as I hate it, I am taking the next four days to do nothing but reorganize. I won't be answering the phone and replying to email very briefly. If I dont' do this, I may not get anything done....things that should take 5 minutes to do are taking 45 minutes to do. I can't function folks, and my customer service is suffering BIG TIME, even though I am trying desperately to catch up. So - in an effort to vastly improve service- I will be unreachable for the most part until Tuesday. I hope to emerge on the other side a lean-mean photographing machine.
To those waiting on me - I am aware. I haven't slept well because I lay there thinking, "They don't have their pictures yet. I need to do that slideshow. I haven't uploaded the galleries. They should have their album design already. How am I going to make this up to them?" It's all I think about. But being hurt really set me back more than I ever anticipated. Now that I'm on the mend, I want to work as smartly and efficiently as possible. So, once again, I ask for patience as I get it all together.
Please don't think I've forgotten you.....I haven't. I think this is the best thing to get me back on track.
If you must reach me....leave a message on voicemail and email me. I should check at least one daily.
Thanks to you all!!
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